Welcome to Coralogix's Trust Center. Coralogix provides a multi-tenant, cloud-hosted SaaS platform. Our Trust Center is here to help you understand how Coralogix protects your data and operates its platform securely and reliably. We believe trust is built through transparency, and this Trust Center provides an overview of our security, compliance, and privacy practices.
Coralogix maintains a strong information security program aligned with recognized industry standards. Our controls are independently assessed through SOC 2 Type II, and we are certified to ISO/IEC 27001, 27701, 27017, 27018 and 42001.
Security and privacy are built into how we design, operate, and monitor our services. We continuously work to improve our controls and processes to meet the expectations of our customers and partners.
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monday.comImportant Updates to Coralogix Terms and Policies
We have updated our legal and compliance framework to reflect the evolving regulatory landscape and the launch of new capabilities, including Olly, our AI-powered assistant.
Key updates include:
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Terms & Conditions: Revised to reflect current global regulations and the addition of new platform features and capabilities. (https://coralogix.com/terms-conditions/)
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AI Tools Acceptable Use Policy: New guidelines for interacting with our AI features. (https://coralogix.com/ai-tools-policy/)
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Olly Service Addendum: Specific terms governing the use of Olly within your workspace. (https://coralogix.com/addendum-to-coralogix-master-subscription-terms-olly-services/)
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Technical & Organizational Measures (TOMs): Enhanced security controls and data protection standards. (https://coralogix.com/technical-and-organizational-measures/)
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SLA: Updated performance commitments and service guarantees. (https://coralogix.com/coralogix-uptime-sla/)
These changes ensure we continue to provide a secure, transparent, and innovative environment for your observability data.
Coralogix Response to the Shai-Hulud Supply-Chain Campaign-November 27, 2025
Coralogix has completed a full review following the Shai-Hulud and Shai-Hulud 2.0 NPM supply-chain attacks. Based on our assessment, Coralogix is not impacted by either campaign. We reviewed all environments using our SBOM data and security tools. No malicious or vulnerable Shai-Hulud packages were found. We have also implemented ongoing monitoring and detections to identify any future variants, and we continue to proactively watch for exposure of Coralogix credentials such as API or application keys. No customer action is required at this time.
Coralogix DPA Amendment
Coralogix has amended its Data Processing Agreement (DPA) to reflect recent updates in our data protection practices and to further align with global privacy and regulatory requirements.
The updated DPA is now available for review through our Trust Center.
The amendment includes clarifications regarding data handling processes, security controls, and obligations applicable to both Coralogix and our customers.
To access the updated DPA, please visit the following link- https://trust.coralogix.com/?itemUid=c4223a81-5840-4e11-ac9f-2b812794a67e&source=click
SOC 2 Type 2 Compliance at Coralogix – 2025
We are pleased to announce that Coralogix has attained SOC 2 Type 2 compliance for the year 2025, thereby reaffirming our dedication to security, availability, and confidentiality.
ISO/IEC 42001 Certification Announcement
Coralogix has successfully achieved certification for ISO/IEC 42001, the international standard for Artificial Intelligence Management Systems (AIMS).
This standard provides a comprehensive framework for the responsible development, deployment, and governance of AI systems, addressing key areas such as ethics, transparency, accountability, technical robustness, and security.
Our obtaining of this certification demonstrates Coralogix’s commitment to aligning AI practices with evolving regulatory expectations and industry best practices, while ensuring effective risk management, oversight, and lifecycle management of AI technologies.
This achievement reinforces trust in the AI capabilities we deliver and reflects our dedication to responsible and compliant AI use.